Refund policy
Last updated: September 15, 2026
Digital Products — Refund Policy
Thank you for purchasing from Book Orchard.
Because our products are digital ebooks, guides, templates, and downloadable resources, all purchases are generally final and non-refundable once the digital product has been accessed or downloaded.
We encourage you to carefully review the product description and available information before completing your purchase.
Refunds for Technical Issues
If you experience a genuine technical problem that prevents you from accessing or downloading your purchased product, please contact us at:
[bookorchardbiz@gmail.com]
Please include your order number and a description of the issue. We will make reasonable efforts to help you access your purchase.
Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us as soon as possible. We may review the order and, at our discretion, issue a refund for the duplicate purchase.
Incorrect Product
If you receive a product different from the one you purchased, please contact us within 7 days of purchase so we can investigate and provide the appropriate resolution.
Unauthorized Purchases
If you believe a purchase was made without your authorization, contact us immediately with your order information so we can investigate.
Refund Exceptions
Nothing in this policy is intended to limit any rights you may have under applicable consumer-protection laws.
Contact: [bookorchardbiz@gmail.com]